S F.
British Columbia, CanadaMember since May 2019

Reviews (1)


    • Jun 7, 2019
    • Verified Reviewer

    Focallure

    Fraud - they buy Focallure in Wish China and distribute in USA!

    Overall Experience:

    I ordered this subscription BabeBox over a month ago. I never got a tracking number and when I emailed for weeks a variety of staff that didn't communicate well kept telling me to be patient. I told them this is fraud clearly and if they don't refund me that I would screenshot all emails and issues and post it. Heck, I even messaged their Facebook social page and nothing. Finally, a guy named Myles assured me he would quickly refund it and cancel for me. The next day I got different staff messaging me again that it's on its way be patient. I forwarded them the email from Myles confirming he would cancel and refund and they just replied it's on its way. Focallure is available on Wish app and I believe a distributor in the USA is creating subscription boxes with China products from Wish since it's the same brand and about a buck or two to buy on Wish. They are clearly lying and passing this off. Well, I decided since they are not honest and clearly crooks to spread my message along with my friends. When their Facebook group posts ads for the beauty subscription box and new products I post my issues and emails as proof. Now instead of refunding me they are losing clients and hopefully people read the notes and avoid this crap and don't get duped like I did.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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