Ordered a car through Carvana, and it was a seamless process. Car was delivered to the showroom and I picked it up. Drove it around for an hour. I found no issues, and decided I would keep it.
Did the seven days and not one issue.
Now I'm the owner of a new car. Well, in theory, my temp tags are to expire in a few days. I reach out to see where the tags are (keep in mind temp tags are 45 days) as my tags were about to expire. The community I live in tows cars with invalid tags, inspections. etc. I explain this to Carvana and they told me they would get back to me by end of the day.
An email comes in and says the process would be completed by the 7th, which is 4 days past the expiration date on the temps. How is this helping me? And to say the process will be complete doesn't even say I will have my perm tags.
What am I going to do with expired tags? Can't drive to work and car probably will be towed.
This has to be the worse experience in buying a car. Too many complaints about getting tags.
Bottom Line: No, I would not recommend this to a friend
3 people found it helpful
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Company Response from Carvana
Thank you for reaching out to us with your constructive review on the registration process for your Carvana vehicle. We want to sincerely apologize for the delay in your registration and the frustration that this caused you. We are glad to see that the registration was completed sooner than expected and arrived the day after your temporary operating plate expired. We hope that you are still enjoying your vehicle and please do not hesitate to reach out to us should you have any additional questions or concerns.