Reviews (1)

My Mother had passed and I was the sole heir but the home was mortgaged with QL aka Rocket Mortgage. I move further, ever think what the word "mort" comes from? DEATH.

That said, Quicken Loans ruined my life, destroyed my health, cost me my job, and continue to mess up and harass me to this day. My Mother's passing was a tragedy for me and learning my heroin addict sibling had siphoned off her money and ran up massive debts left me with a bad situation to begin with, but the will left me the MORTGAGED, once paid-for home. They had the loan with Quicken Loans to recover from the addict's thefts to begin with so I contacted Quicken Loans and asked what was needed on my part. They WRONGLY advised me NOT TO PROBATE the will, insisting as sole heir they could QUICKLY SELL. Hmmm, SELL ME a house I was inheriting. They argued with my lawyer, assured it was the quickest, best way to go, would give me a better rate as my parent's credit was messed up by my sibling (another travesty there but won't bother with it here).

So I send all the papers, pay for the appraisal, blah blah, the closing date is set, I take off work and ooops, ummm they messed up...no, they could not bypass probate. I was so livid I lost my temper at my job and well, lost my job.

To sum things up it, it took those people 2 years, their meddling messed up probate, caused numerous issues, and one hand never knew what the seven others of that monstrosity were doing, so they mistakenly put the property up for AUCTION. I had been apologized to, told not to make a payment while they fixed it, assured they'd make it up to me. HECK NO. A year and 5 months later still no title, no mortgage, only threats, fees, lies, more apologies, and oops, we have to QUICKLY SELL YOU the house to avoid the auction...What?!

Ok...Another appraisal fee (by the way, they never refunded the first one). And probate is dragging on since they cost us 6 months the first time, yet...again, they assured me they could transfer everything. Then another tentacle wraps me up and it's the FORECLOSURE dept saying no no no...A week before CLOSING as they have the house in their realm, they nixed the loan and said I had to do a"modification." What the heck!? AGAIN assured it would save me money, wouldn't have to pay the late fees, etc. So, ok...ummm. Sounds good, but modification takes 3 MONTHS and federal paperwork...blah blah.

I sign the fax...pay. What? Somebody pushed the foreclosure button? I have strangers at my home wanting to see the house they were BUYING $25k less than what I was mortgaging? You cannot make this crap up.

It gets worse - the stress makes me so ill I miss 6 months of work and ultimately developed a serious illness from all this. But after the third set up modification payment, they have forms judges need notarized, blah blah, it drags on nearing a month. I call and ask, "do you need a payment since this is taking forever, plus the county judge tells my lawyer the forms Quicken Loans WANTED signed off on were FISHY."

Quicken Loans says no payment needed, when paperwork signed, blah blah blah, I'd have numbers and they'd finalize the transfer.

Nope, I receive a call saying they CANCELLED the modification because it went past 30 days. OMG...the loan officer on the recorded message apologizes, admits he had never EVER saw that happen...and they force me to do the darn thing AGAIN...three more months!

Moms has been dead for nearly two years. I finally get a huge mod loan packet and told it needed to be initialed in places, signed, etc., and back in ten days. Lawyer receives, doesn't like, but I say do it, we send back and now there's almost $8k in fees and charges for the foreclosures??

And even after all that they have called SIX TIMES with oops, you owe more money than on the document as we advanced money on the loan...If I hadn't been so mentally drained, financially drained, and now FIGHTING medically for my life, I'd sue the bastards, at least I'm finally exposing their BS!

They may be the biggest, but they do not tell the truth, keep their commitments, or rectify their mistakes...because they are too big to do so. Even a VP for them told me he was surprised I didn't SUE...I have over 200 emails.