I wanted to get these for my daughter who really needs help with her teeth. At first it was great. I paid the $40 for the impression kit, and went downhill from there. She did the impression and I took the pictures for her. They made us retake them three times. Finally they were approved, and we thought we were doing good, until we saw prices they had never mentioned before. A total of over $2100 and we would do all the work? The commercial says "get the impression kit and have your new smile in 6 months", not $40+$250+24 payments of $79. This is a slap in the face to those of us who cannot afford fancy insurance but are desperate to help our children with their oral health and self esteem. Oh yeah, when I told the chat representative that I wouldn't be ordering anything he told me that I was "denying my daughter the smile she deserves". That is so cruel...
Bottom Line: No, I would not recommend this to a friend
7 people found it helpful
Link to this Review
Company Response from Smile Direct Club
Hi Shane, thanks for leaving us a review and sharing your experience. We strive to be as upfront as possible with our prices. Our prices are listed on our website and there is a sheet included in each Impression Kit that has our prices listed here. Our aligners are up to 60% less than other teeth straightening treatments and often, we are able to work with a variety of different insurance companies. I would love to help you with any concerns that you have and will be reaching out via private message for some more information. Best, Madison.