Vroom sold me a car that was supposed to be a clean CarFax car but soon after receiving it I found out the whole front half of the ar was re-painted from a previous accident. The frame was ok but the paint and clear coat have started to peel. They agreed to the lowest bid to fix the paint on the side I noticed but while at the body shop I found out about the rest of the problems lurking with the paint job, which they flatly refused to fix and at this point were not willing to return the vehicle. Do not do business with them!
Bottom Line: No, I would not recommend this to a friend
7 people found it helpful
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Company Response from Vroom, Inc.
Hi Gary - thanks for your feedback. We're sorry you've had some issues with your vehicle. I confirmed with our team that we reviewed your request and we still feel the bid we agreed to initially is most appropriate given the work needed. We apologize we can not assist further. The Vroom team.