I've been dying my hair for about five years and only have a few grays. Drugstore dye works well for me but leaves my hair pretty dry so I got suckered by all the ads online.
I never imagined it could go so horribly wrong. My hair is light brown and I dye it a dark golden/strawberry blonde. I took their quiz and based in the picture thought it would be a tad darker than usual but worth it if it was kinder to my hair.
Well, I ended up looking like a teenage goth with a bad dye job. It turned out burgundy. It was MUCH darker than advertised and not a shade found in nature. I was so upset I contacted the company, which is unusual for me.
I will say the customer service is amazing. They sent me a primer and new color within days. I gave it a try and it's now one shade lighter but still an odd color and nowhere on the blonde spectrum. I'd say my hair is two shades darker than my natural light brown with an extremely strange henna-like hue.
They refunded my payment, which was good of them, but I'm still left with ridiculous hair. I'm going to wait a month and go to a salon to have it fixed.
Basically, though they repaid my money, I'll still be out a salon visit.
Bottom Line: No, I would not recommend this to a friend
8 people found it helpful
Link to this Review