A friend gifted me these headphones as he knew I had trouble sleeping. I unpacked the headphones to find the plastic cover over the USB port was broken with 2 tiny screws sticking out. I contacted support who wanted to know the original order number which I don't have. I don't want to bother my friend as he was so kind to get them for me and I feel ungrateful asking him for the details...so it looks like I'll have to put up with the fault.
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
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Company Response from Kokoon
Hi Darran. Sorry to hear your headphones arrived broken. Please contact us at help@kokoon.io, and we'll arrange a replacement pair for you. Thanks.