1) Every single item was delivered later than stated, my retainer is currently three months late.
2) I had to trim and adjust all aligners because the fit was off.
3) The aligners gave me a lisp and collected saliva.
4) The aligners were visible even if my mouth was closed - it looked like I was wearing a night guard.
I should have gone to a real dentist.
Bottom Line: No, I would not recommend this to a friend
3 people found it helpful
Link to this Review
Company Response from Smile Direct Club
Hi Arley, thank you for taking the time to leave us a review. We have experienced some shipping delays, but are working hard to make improvements to prevent this from happening in the future. While we trim and buff all of our aligners, we sometimes recommend that customers trim and file aligners in areas where they feel severe discomfort. We're concerned to see this feedback and would appreciate it if you emailed us at grinners@smiledirectclub.com so that we can look into this further. Best, Emily.