Reviews (1)

I custom ordered a $135 dress from this website to wear to my best friend's wedding as her maid of honor. Not only the dress was delivered later than the stated date, the dress was 2-3 sizes bigger than the custom measurements I had entered when purchasing it. I requested a return address and a full refund. They said I cannot return the dress because it was custom made for my measurements. I argued that these were not my measurements. They requested pictures with my measurements and measurements of the dress and I sent it. The measurements were 5-6 inches bigger than my size. I explained that the item was faulty. The size was completely off, and I have no use for the dress, as it was not as described, and does not fit its purpose. They offered me $50 credit to make alterations. I spoke to my seamstress and she said that the dress is so big that the adjustments were unattainable. Now I am stuck with the dress with no use for it.