Reviews (1)

My experience with SmileDirectClub has nothing short of extraordinary. From the ultra-friendly staff of professionals, to the exceptional responsiveness of their customer service team, to the well-designed treatment plan and finally...the successful outcome...SmileDirectClub is the real deal. The 3-D scanning process is technologically unbelievable and the carefully designed treatment plan far surpassed my wildest expectations. I felt as though I was the ONLY patient they had. Emails were immediately responded to by a person, not some automated response system. Every contact I had with SmileDirectClub representatives was super positive and effective. It only took 2 weeks to receive the 7-month set of trays. A special shout-out to the Germantown Maryland team of Latoya and Tsion. They were super friendly and helpful. It was interesting to find out that SmileDirectClub encourages their employees to watch "Ted Talks" motivational YouTube videos every day. I guess that's part of the reason what every one of my contacts with reps was very upbeat and positive. Cheers to SmileDirectClub! A wonderful company providing a much-needed service.