I emailed for a return and surprisingly heard back about getting a refund. I was worried. I shipped the product back last week and received an email saying I would receive my refund in 3-5 business days on 6/13. It's 6/17 so here's to hoping the money will show up. Not happy about having to pay for return shipping though.
Bottom Line: No, I would not recommend this to a friend
1 people found it helpfulLink to this Review
Got the full "natural" lashes, but boy they were anything but natural! They were so long they looked obnoxious on my smaller Asian eyes. They also came with weird, brown, crusty flakes all over the lashes. I could pinch most of it off with a lot of effort, but still concerning since it's so close to the eye. I emailed for a return, but am concerned that I won't get a response based on the other reviews here. I should have read these first. This company seemed sketchy to begin with. Should have known when I got 10+ offer ads to buy more of their product when I was checking out. At least I didn't fall for any of those...
Hello Tessa. My name is Emily and I am with One Two Cosmetics. I am very sorry to read your review. I would like to apologize for the material you found on our lashes. This is very unusual for this product and I would like more information on your order so that I may look into it. As a courtesy, I would like to issue a refund without any need for return. Please send me your order information at firstname.lastname@example.org and I will get started on it right away. Again, I fully apologize on behalf of One Two Cosmetics for your experience. I hope you have a wonderful day.