Colleen K.
Colleen K.
New YorkMember since June 2019

Reviews (1)


    • Jun 17, 2019
    • Verified Reviewer

    PillPack

    Sent wrong dose, and that was just for starters

    Overall Experience:

    1) PillPack sent a higher dose than ordered for one medication.

    2) Could not accept a prescription from two doctors.

    3) Couldn't obtain one of the prescribed medications.

    4) Substituted requested single ingredient supplement for another one which combined two things, without asking if this was okay.

    5) Claimed not to be able to provide two separate boxes, one for morning and one for the evening.

    6) Claimed to fax the doctor for the prescription (10 times!) while the doctor says they received no faxes. PillPack never tried to contact the doctor another way, and never let me know they weren't hearing back from the doctor.

    It was MONTHS from when I began my order to when I finally received a pill pack - and then that whole month of medication was useless because of the incorrect dosage. (Medication is for a patient with memory impairment, so, someone who could not open a packet each day and replace the wrong pill with a correct pill from another source.)

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

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