Jennifer D.
Jennifer D.
MassachusettsMember since June 2019

Reviews (1)


    • Jun 18, 2019
    • Verified Reviewer

    PillPack

    Don't use them unless you don't want to get the right medications as prescribed

    Overall Experience:

    I've spent 5 months with PillPack, and not a single time have they gotten my medications right. Eight have had to spend HOURS on the phone with both PillPack and my doctors trying to get them right. I'm going back to CVS because even though updated scripts had been sent to PillPack they still filled outdated ones, and have been missing two of my medications entirely, me having to instead call each month to get more. I have not gotten one of my meds in two months now. Their response on the phone "Oh, I'm sorry, are you sure we have updated scripts from your doctor." "Yes, they sent them to you two weeks ago, you added the med they added to my pill list, yet didn't update the other two scripts even though they were sent at the same damn time." "Oh, well, I'm sorry I can make a note in here to put them on auto delivery to ship alongside your pack." For crap's sake, they are regular medications taken on a regular schedule, just like all my other pills, prescribed the same way as my other pills, why can't you put them in the darn packs.

    Bottom Line: No, I would not recommend this to a friend

    7 people found it helpful

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