Heather H.
Heather H.
Moose Jaw, Saskatchewan, CanadaMember since June 2019

Reviews (1)


    • Jun 19, 2019
    • Verified Reviewer

    Knix

    Defective item; very dissatisfied

    Overall Experience:

    I ordered two evolution bras at the end of April as part of their buy one get one half off promotion. I ordered the size based on the online quiz you take on their website. When the bras arrived I thought they seemed a bit large but they were comfortable so I figured I’d give them a chance. I actually retook their online quiz and this time the results were 3 sizes smaller than the last time even though I’d given the exact same answers.

    So fast forward a month and a half to June and these bras are completely useless. They have completely stretched out and don’t regain their shape even after careful washing - not one but BOTH bras have the exact same problem. Both bras are completely unwearable now as they offer no support whatsoever. For the amount of money I paid, this is ridiculous. I emailed customer service and was told that because it was more than 30 days I couldn’t return or exchange them despite the fact that they are useless to me and I’m out $70. The equally useless customer service rep Hannah instead offered me 20% off my next order. I have assured them I will never be ordering anything from this company again and I have also informed the BBB which unsurprisingly they are not accredited with.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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