We spend a lot of money for nothing, barely anything in the jars! Our cats won't even eat it. Just by opening up the jars and seeing 3/4 of an empty jar, I knew there was something wrong with this whole thing and Ultimate Pet stating in one of the responses that there should be 30 scoops in these jars was shocking, since there are not 30 scoops within the 3 jars together. And after reading the reviews I will go to every extent to get our money back. And to read that they charged one person's credit card without their permission and sending them more is very concerning. I am going on every place to write a review and go to the BBB as well. We want our money back. I am no longer going to give this stuff to our cats anymore. Want a full refund now!
Bottom Line: No, I would not recommend this to a friend
23 people found it helpful
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Company Response from Ultimate Pet Nutrition
Hi Therese, thank you for sharing your concerns. I would like to look into this right away to ensure that this does not happen to any customers ever again, as you should be receiving 30 scoops per jar. I can also issue you a full refund right away. Just e-mail me at Shayne@UltimatePetNutrition.com and I will begin the refund process. Thank you for bringing this to my attention.