Tamara H.
Atlanta, GAMember since June 2019

Reviews (1)


    • Jul 11, 2019
    • Verified Reviewer

    Carvana

    Awful advocates and underwriters

    Overall Experience:

    I more than met the criteria for approval and I could not understand why I was being scrutinized by Carvana and mistreated by Onijah. As far as I am concerned, I am owed an apology and a review of my case by Carvana because again all rules do not apply to everyone. Furthermore, I will continue to share my experience with others and until Carvana makes some changes in the way they handle prospective customers. If all you and Mr. Garcia are concerned about is making millions of dollars (approximately 600 million) from hard-working customers and not treating them with respect and dignity in return, then you need to go back and take Business 101 and learn how to do so.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

    Link to this Review
    • Jul 12, 2019

      Company Response from Carvana

      We appreciate you reaching out to us about your Carvana experience and we are sorry to hear it has been less than exceptional. Carvana strives to be a better way to buy a car and we apologize that was not conveyed to you. After further review of your account, we see one of our specialists has reached out to you. We hope you are now feeling a little better about your experience, and if you are still in the market for a new vehicle, please know we would love the chance to earn your trust again.


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