This is a shameful company. They con their customers with false promotions and offers. When first scheduling an appointment I validated a price lock with them when scheduling. Once I arrived at the store I was I reaffirmed that price lock and offer of a $25 Amazon gift card. I never received neither the promotion or the gift card. I contacted customer service 10 different times and spent hours fighting with customer service AFTER GIVING SOLID PROOF! Both the emails and the receipt! These people are crooks.
Bottom Line: No, I would not recommend this to a friend
3 people found it helpful
Link to this Review
Company Response from Smile Direct Club
Hi Christopher, we truly appreciate you taking the time to leave us a review and share feedback about your experience. We always work our hardest to make things right for our customers. I am sending you a private message to see if we can assist with anything. Best, Emily.