I had received my usual reminders by e-mail to use my FixMeStick and unfortunately, it took 3 reminders before I finally realized that I could not locate it.
I have been in the process of moving and am still living among several boxes. I went through the boxes that it would or could have been with but it wasn't! I have to admit that I was in a panic for not only not being able to find it but also I knew that my computer needed to be cleaned.
I remembered that I had kept the e-mails so I looked up where reach the FixMeStick service office and told them my situation and I received an e-mail right back (within minutes) advising me that if I confirmed my address with them, they would replace it.
Bottom Line: Yes, I would recommend this to a friend
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