Let me start by saying my 13-year-old black lab absolutely hated this food. Tried it once and never tried again. Their site says you have 90 days to try. However, what they don't tell you is once they have your credit card, they will send you shipments every 30 days. Nowhere on their site does it state this important fact. When I contacted them and expected them to pay return shipping for the second order, their reply was hysterical. I was told if you pay by credit card you automatically get subscribed to shipments every 30 days. How else do you pay over the web? When I asked the question and why it doesn't state that on their site, I'm still waiting for a reply, which I doubt I will receive. Buyer BEWARE.
Bottom Line: No, I would not recommend this to a friend
37 people found it helpful
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Company Response from Dr. Marty Pets
Hello Joyce. My name is Kat and I am with Dr. Marty Pets. I am sorry to read your review of Nature’s Blend and your experience with Dr. Marty Pets. We have many satisfied pups who love Nature’s Blend, but we understand it is not the right choice for every dog. I see that your subscription is now canceled, and you should not be receiving any more shipments. Our Terms and Conditions do state that customers are responsible for shipping charges incurred in returning any product. As a courtesy, I would like to offer you a full refund on all of your orders without any need to return. Please contact me at kat@drmartypets.com so that I may have more information about your experience. Thank you for reaching out and I look forward to hearing from you soon.