Lila R.
Lakewood, WAMember since July 2019

Reviews (1)

    • Jul 15, 2019
    • Verified Reviewer


    Awful service, awful management.

    Overall Experience:

    I wish I could give a zero star review. I never intended to get involved with this company until it was too late. I went for WHAT THEY ADVERTISED as a free CONSULTATION of their services. What it actually was was a ploy to get me to sign a contract I now can’t back out of. Before I even knew what was going on, they had my personal information, a "treatment" plan and a contract with my signature. The treatment plan was going to cost me over $4000! When LATER THAT DAY I decided I didn’t want to do CoolSculpting they told me I was bound by contract and I couldn’t do anything about it. The best they could offer was cancel my appointment but I would still have to pay the $4000 for services I would never receive. Over the last few weeks, I’ve tried to contact the clinic and while at first they were responsive, they’re now completely ignoring me. Just so that they can have their money.

    This is a disgusting tactic. I haven’t received any services so they wouldn’t even be refunding me. But they’re basically forcing me to use their services. Body image is something that changes daily for individuals, you can’t bind a person by contract and make them change themselves. I’ve read reviews of this company and I wish I had read them sooner. Then maybe I wouldn’t be here writing this review. I would never recommend this place to anyone. They trick you and then ignore you if you have a problem with them.

    Bottom Line: No, I would not recommend this to a friend

    17 people found it helpful

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