Beverly H.
Beverly H.
New YorkMember since July 2019

Reviews (1)

    • Jul 18, 2019
    • Verified Reviewer

    Trim Down Club

    Upsell after upsell

    Overall Experience:

    First, it took me a week before I got an email to even get on the site. I was stupid and went for the first round of upsells figuring the more info the better. I never got the links to the upsells and it took a week to finally get onto the site, then I clicked on the FREE GIFT...for only $6.98 shipping, but wait, if you spend $40 for the full-size product that you haven't tried yet then you can get $7 off. Refuse that and there is another product, and another and another and another until I finally gave up and asked for my money back!

    Bottom Line: No, I would not recommend this to a friend

    11 people found it helpful

    Link to this Review
    • Sep 16, 2019

      Company Response from Trim Down Club

      Hi Beverly,

      I have just seen your review and wanted to write to you as soon as I could. This is Adam Feldman the Director of Client Relations at the Trim Down Club. I wanted to start off by apologizing for y our poor experience with our program, that was not our intention in the slightest and we are going to do whatever we can from here on to try to improve your overall experience. Now, as far as the upsells go, those are all completely optional and are each only offered one time meaning that after one refusal you won't be offered the product again. Additionally, you can cancel and refund your orders at any time as long as it's within 60 days of purchasing, so it's easy to take full of advantage of our offers and be able to keep your money if you're not satisfied.

      I want to ensure that you are 100% satisfied even if you are no longer a customer of ours so I would love for you to email me directly at with any questions or concerns you might still have.

      Wishing you all the best,

      Adam Feldman

      Director of Client Relations

      Trim Down Club

Showing 1-1 of 1