Iowan Customer
Ankeny, IowaMember since March 2016

Reviews (1)


    • Mar 18, 2016
    • Verified Reviewer

    Blue Apron

    Good food, Terrible Website

    Overall Experience:

    Ordered the trial where you supposedly get 2 free meals, which in itself is misleading because you normally get 3 meals for $60, and each meal technically feeds 2, so the Trial costs $40. So that means you really pay for 2 meals and get 1 meal free, but calling it '2 meals' because 1 meal serves 2 makes it sound like you get a whole lot more.

    The meals themselves where good, enough to typically satisfy 2 and contain no missing ingredients, but I did not want to purchase again for another week right away. Just like the rest of the 1 star reviews, the website is incredibly of poor quality. There's a "Log In" option at the top right corner, but it just takes you to the screen to 'Pick Your Plan' forcing you to order again, no 'Account Settings' or 'Preferences' or 'Manage Subscriptions' options, NOTHING. You have to scour and only after Googling "how to cancel blue apron' did it pull up a support article on Blue Apron which even then, the ONLY way you can cancel is by emailing 'cancellations@blueapron.com' and hoping they have someone bother to follow up on that e-mail. You have no actual control yourself whether you get charged or not, you can only hope that someone is at the other end actually processing these requests when they get them.

    Until there is some measure of control over your subscription on their website or app, as they advertised, then I consider this not worth the hassle.

    Bottom Line: No, I would not recommend this to a friend

    19 people found it helpful

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