Penelope K.
North CarolinaMember since July 2019

Reviews (1)


    • Jul 18, 2019
    • Verified Reviewer

    StyleWe

    Return of dresses

    Overall Experience:

    When I ordered these dresses, I used the size chart on your site. Both dresses were way too tight! I contacted StyleWe for return instructions. They offered to discount the dresses. Why would I want a discount if they were too tight?! They would still have been too tight. I took them to the post office to return them. It cost $56.00 to return! Ridiculous. Sent the tracking via email to store. Never heard from them for months. Every time I would email for an explanation they told me to wait. Well, today, I get the darn package of dresses back in the mail to me! Stamped on the package is "return overdue". Ya think! I sent the dresses back to them on February 8, 2019. Get the dresses back to me on July 6, 2019. What a crummy way to run a business. I will NEVER recommend this company!

    Bottom Line: No, I would not recommend this to a friend

    14 people found it helpful

    Link to this Review
    • Mar 19, 2020

      Company Response from StyleWe

      Hi Penelope Knoll,

      Sorry that you are not satisfied with the item(s).

      If there are customs fees that need to be cleared, you will have to pay for it, otherwise, customs will not release the package and it will be returned to customers.

      Buyers are responsible for the customs duties for the return package. To ensure a speedy return with minimum custom delay, please 1) send the item(s) back to us through a local post office instead of express services, like DHL, UPS, TNT, FEDEX, etc; 2) on the customs declaration form, enter a value less than USD $150. We can only process a refund and exchange once we received your returned item(s) in our Return Center.

      If you have any questions, you can send an email to services@stylewe.com, you will get a reply in 24 hours. You can also chat with us online as well.

      Have a great day!

      Best regards,

      StyleWe


Showing 1-1 of 1