I ordered my Kokoon Headphones in January of 2018 with great excitement. My order was to part of the "second production batch" with shipping beginning in March 2019.
In May, I received an email stating that there was a small manufacturing defect, but that it was resolved, with manufacturing and shipping to be completed in May.
I received an email on May 22, 2019 stating that my product was ready to ship and requesting an address confirmation. I confirmed my address on June 7th and received a response email confirming my confirming and stating I'd receive a notification upon shipping.
On July 1st, I received another email stating that there was another DELAY IN MANUFACTURING and promising THIS batch would be completed by the end of this month.
Do not trust this company unless you have $300 to toss into the wind and who knows how long to wait for the ocean to drift it back to you.
Bottom Line: No, I would not recommend this to a friend
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Company Response from Kokoon
Hi. Thanks for leaving your feedback.
We're very sorry for the delays we faced with manufacturing recently. Unfortunately, due to defects found in our most recent manufacturing run, we were forced to delay shipment in order to have the units reworked, and brought up to standard. This was not a decision we took lightly, and we're very sorry for the delay this caused to your shipment, however, we could not allow a below standard product to ship.
We are now shipping out units, please contact us at help@kokoon.io for information on your order. Best wishes, Kokoon.