Linda M.
Creswell, ORMember since July 2019

Reviews (1)

    • Jul 23, 2019
    • Verified Reviewer

    Luminess Air

    Do not believe what they tell you!

    Overall Experience:

    I placed an order in May for a trial order. I received it in a good amount of time. After opening it, I decided I did not want to go through all the preparation, so without even trying it, I closed it back up and sent it back.

    I was told that, if I returned it within 30 days, I would get a full refund. Well, I waited, and looking at my bank statement, I got a refund of $1. I paid $27.94 for my order. I called customer support and was told there was no return on a trial order. Well, I got a little upset. The representative said she would have to talk to her supervisor, and after a while, I was told they would return $19.95.

    So be very careful when you order, and understand that it will cost you to send it back, and you will not receive all the money you paid.

    Bottom Line: No, I would not recommend this to a friend

    33 people found it helpful

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