I am so disappointed with my company. I ordered a 2013 Volkswagen Beetle that was delivered to my house Saturday morning. After signing my paperwork I went to start the vehicle for a 3rd time and my check engine light came on, left window squeaks when rolling it down, right mirror did not work, and my keys fobs kept unregistering. Oh yeah, and the hubcaps were broken. All of this happened when I was supposed to be driving to New York for a family emergency. Completely inconvenient, and I also had to buy full coverage car insurance for a vehicle that ended up having to return. Don’t waste your money or time. I told all of my family and friends to stay clear of the headache they would be bound to receive with this company.
Bottom Line: No, I would not recommend this to a friend
5 people found it helpful
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Company Response from Carvana
We want to sincerely apologize for the condition in which your vehicle was delivered. All our vehicles go through a 150-point inspection to ensure our standards are met before the vehicle is transported to the customer. We are sorry that the mark was missed on your vehicle and are happy that you were able to utilize your 7-Day Money Guarantee. Your patience is much appreciated and undeserved. Hopefully, we can work with you to rebuild your trust in our brand. Thank you for your time and feedback.