Maria C.
ConnecticutMember since July 2019

Reviews (1)

    • Jul 26, 2019
    • Verified Reviewer


    Don't be fooled by this SCAMMER

    Overall Experience:

    This is a total scam and don't give your credit card.

    They sent me a sample and charged $8.76 for shipping, after a few days I called them to cancel my subscription but no one is answering the phone, I was just listening to the music for an hour hoping someone will pick up the phone but luckily no, then tried it once again but they won't pick up their phone. When I checked my credit card I got billed from COSMEDIQUE for $187.50 without my permission. My advice to everyone, don't be fooled by this SCAMMER. I rate them ZERO.

    Bottom Line: No, I would not recommend this to a friend

    12 people found it helpful

    Link to this Review
    • Jul 26, 2019

      Company Response from Cosmedique Cosmetics

      Here at Cosmedique we offer both regular purchases as well as 15 & 30 day trial offers for those that wish to partake in a try before you buy option.

      For those that opt to order a trial offer, all of the terms of our promotion are available on our website check out page for the customer's review prior to placing their order. They are also reiterated on the customer's order confirmation email. We encourage and hope that a customer will read the terms of their order prior to placing it.

      First orders with our company on the trial offer, come with both the trial time as well as a concurrent 100-day money-back guarantee.

      This reviewer in particular, placed her order two months ago. She emailed us on June 17th requesting return instructions. She did, at that time, disclose that she had trouble reaching us via telephone however, we responded to her email within 45 minutes of receiving it.

      We provided the customer with return instructions as well, again, within 45 minutes of receiving her request for return instructions. We also offered her a discount option at that time should she wish to keep the product.

      She replied 2-days later with some confusion over the terms of her order at which time we reiterated the terms and again told her the product could be returned or alternatively she could accept the discount option. The customer then replied on June 20th requesting the discount option at which time we promptly provided her with a refund and waived her need to return the product.

      While this all happened a month ago now, certainly if this reviewer has changed her mind about accepting the discount option, she does still have 38 days remaining in her 100-day money-back guarantee period, in which she can still return the product for the remaining portion of her refund.

      Again, we encourage all potential customers to read what they are ordering from any company. This is why we offer both regular purchases as well as trial offers. And again, a first order with our company comes with a 100-day money-back guarantee whether you opt for the trial offer or purchase the product outright.

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