Erika C.
Erika C.
TexasMember since July 2019

Reviews (1)


    • Jul 30, 2019
    • Verified Reviewer

    Carvana

    Minor COSTLY details they lie about

    Overall Experience:

    I purchased a 2017 Infiniti Q50...

    Go to get the first oil change, my car comes standard with the run-flat tires and no spare. I do NOT have run-flat tires or a spare.

    Things like that make you question the true savings. Now I have to spend $1500 on new tires while my car is under warranty.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

    Link to this Review
    • Jul 31, 2019

      Company Response from Carvana

      We appreciate you taking the time to reach out to us regarding your concerns. When we complete our 150-point inspection we ensure that the tires on the vehicle are up to our standards and if they are not, we will replace them with a compatible tire. Since our vehicles are used, we do have a disclaimer on our website advising that original tires, as well as other replaceable items are unlikely to still be present on the vehicle. We genuinely apologize if this caused any frustrations in your experience and hope that we were able to bring some clarity to your situation. Please feel free to reach out to us if you have any additional questions or concerns at (800) 333-4554.


Showing 1-1 of 1