Becky W.
Becky W.
Sutherlin, ORMember since July 2019

Reviews (1)


    • Jul 31, 2019
    • Verified Reviewer

    Focallure

    BEWARE of the "FREE" Beauty Box

    Overall Experience:

    I signed up for a free trial box and all I had to pay was $6.95 shipping. The first box showed that it had shipped but I never received it! After contacting them a few times they determined that it was lost. They shipped another box out to me. I was less than thrilled with the contents of the box! My Ipsy box is way better and only costs $10 and I do NOT have to pay shipping! I tried to cancel my subscription but was told that I was required to get at least one full-price box before I could cancel the subscription. (The paperwork where I signed up for the FREE box did NOT specify this!) So needless to say they continually tried to bill my PayPal account, and I tried to make sure that there was never enough money for them to be able to bill me, since they REFUSED to CANCEL my account! They offered percentages off to try another box, and eventually they won! I had enough money in my PayPal account and they charged me $35.95 for another Beauty Box! I’m STILL TRYING TO GET my subscription CANCELED!

    NOT IMPRESSED with the PRODUCTS in the box or the CUSTOMER SERVICE! Both are SAD!

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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