I’m expressing my thanks to Nick S. He was very patient with me. The refi process was easy enough. My chief complaint would be the disbursement method. We received paper checks that needed to be mailed, no postage paid, minor out of pocket. Why not do it electronically, it’s faster, cheaper, and most deposits that are done before 3 post that same day. Now I have to wait 10 days or more to get the difference back. Sure wish NewDay would get on board with tech.
Bottom Line: No, I would not recommend this to a friend
3 people found it helpful
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Company Response from NewDay USA
We appreciate this feedback and apologize if our funding procedures were not clearly explained prior to closing. We regret any inconvenience but we are happy to hear that you were satisfied with your overall experience.