Very bad experience, had to re-scheduled 3 times and I needed a car ASAP, they had me 2 and 1/2 weeks like a pin pon ball back and forth with BS. Ended up in HGreg and in two hours I was in and out without any hassles, better APR and a smile on my face. Carvana didn't work for me! Not a happy camper with Carvana!
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
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Company Response from Carvana
Thank you for taking the time to bring your concerns to our attention. We strive to ensure each and every customer has a seamless experience from start to finish and apologize that you were not provided with this. The purpose of Carvana is to save customers time and money by being able to complete purchases online and we feel terrible that this was no achievable in your experience. Though we were not able to do business we are happy to hear that you were able to find a car that fits your needs. If you are ever in the market for another vehicle, we hope that you will consider Carvana!