I ordered this product last week and have used it twice and my hair is awful, gone, very dry. The profile I submitted was for it to deep condition/hydrate/reduce brassiness/shine/color protection. I was expecting a high-end product for the price and read reviews but if you look further into the reviews there are a lot of unsatisfied customers out there. I don't rate this product at all, very disappointed and a waste of money, and nowhere have I found a refund policy (probably because they say it's personalized), but if this company stands 100% behind their product they should give refunds if customers are not happy with their product. I was so disappointed with this product, would not recommend at all, had to give one star because wouldn't be able to post review.
Bottom Line: No, I would not recommend this to a friend
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