Cate A.
Pittsburgh, PAMember since July 2019

Reviews (1)


    • Aug 7, 2019
    • Verified Reviewer

    BetterHelp

    Useless

    Overall Experience:

    This service was a waste of time. I was matched with a therapist and after 2 weeks of trying to find a mutual time to talk and then establishing an appointment, she canceled the day before. I was then matched with a second therapist who similarly canceled two appointments. The last time we were supposed to talk, I emailed him 15 minutes before the start time to confirm and he emailed me 30 minutes after the start time, with no apology or even acknowledgment of being late. I wrote lengthy emails to both therapists and they only replied saying that we should talk. So, I paid $45 a week for 3 months for 1 30-minute phone call. Totally not worth it.

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

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