It’s been almost 2 weeks and I still haven't gotten my car or even so much as a delivery date. I was getting frustrated because my other car is beginning to act up. After reading some of these reviews though, I see now that this was a blessing in disguise. Needless to say, I’ll be canceling my order and taking my business elsewhere.
Bottom Line: No, I would not recommend this to a friend
5 people found it helpful
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Company Response from Carvana
We appreciate you taking your time to reach out to us regarding your concerns. We strive to make our car buying process easy and stress-free for every customer. We are disappointed to hear that we failed in doing so in this particular situation and that it has caused you to take your business elsewhere. Whenever you are in the market for a new vehicle again we would love the opportunity to rebuild your trust in our process. Thank you for your feedback.