Steven W.
TexasMember since August 2019

Reviews (1)


    • Aug 9, 2019
    • Verified Reviewer

    Dexcom G6

    Terrible customer service

    Overall Experience:

    The hardware Dexcom sells is good. Their support systems are terrible. They can't keep track of what is happening in their world. I change my physician and tell them. A year later, I'm still not receiving my orders in a timely fashion because they're asking my former doctor for documentation. Over and over and over again. Then when they call me (they never email), the person on the other end of the line has such a heavy accent as to be unintelligible (I counted 7 "I don't understand what you're saying"), only to be hung up on.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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