Terrible, or better, no customer service. No phone number to call. Just an email that says they will get back to you within 24 hours. I have been shipping product for over 25 years to customers and never did I experience probably the worse shipping ever, CDL Last Mile. WHAT COMPANY uses a shipping company with a review score of 1.4 stars on Google. I started my subscription around Father’s Day and as of August 5, I still do not have my 1st product.
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
Link to this Review
Company Response from Flaviar Ltd.
Dear Scott,
Thank you for sharing your experience. We are sorry for your disappointment and any confusion regarding the club and its benefits.
Firstly, we know the decision to omit phone support is unusual, but we focus on providing fast and high-quality responses by email, so you’re always talking to a human that can help first-hand.
Secondly, we are so sorry about your experience with the delivery service! Our logistics manager reads through members' complaints with care and consideration and forwards them to the courier services we employ. Furthermore, your order is in transit, as we have confirmed with you and we will send you the tracking number as soon as the courier provides it.
We are sincerely sorry for any inconvenience this experience might have caused you. If you believe your issue wasn’t resolved to your full satisfaction let us know, we’re easy to reach if you write to us at hello@flaviar.com.