UPDATE: Company responded immediately. Got the headphones within a couple of weeks. The headphones are outstanding and interact smoothly with their Kokoon app. Would recommend the product - be sure to follow up with the company and be patient.
Bottom Line: Yes, I would recommend this to a friend
1 people found it helpful
Link to this ReviewI ordered these headphones in February of 2016. Got monthly updates for a couple of years but have heard nothing for several months. STILL NO HEADPHONES and no response to follow up emails. SAVE YOUR MONEY.
Company Response from Kokoon
Hi Noralee,
Thanks for your feedback. We've taken a look into this for you and can only sincerely apologize that the team missed your email. Your shipment has been expedited for you and dispatched today, the team has emailed you with your tracking number.
Best wishes,
Kokoon