Atlanta, GAMember since March 2016

Reviews (1)

    • Mar 22, 2016
    • Verified Reviewer


    Misleading telephone calls, unanswered questions, unexpected delays

    Overall Experience:

    After delivery was delayed due to a part needing replacement, I got different answers when I was able to speak to a representative. They would not communicate via email, and despite three different CSRs promising to answer whether or not the repair would be covered under the manufacturer warranty, I never received a follow up call or email to answer the problem.

    The website never updated the delivery date, so while the website said the car would be available three weeks ago, I just got a call saying the car is now ready to be picked up.

    Still no answer on if repairs are covered, website still out of date. Canceled my order with them in disgust.

    Bonus nitpick. In my account page, it shows all the credit check info at the top of your page, including income, date of birth, address, etc. Very insecure to have that in plain text, and why? What purpose is there in having that on your page? You already know all that and might not want it in plain text cached in your browser history.

    Bottom Line: No, I would not recommend this to a friend

    21 people found it helpful

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