After weeks and several telephone calls, I still have the vehicle I have been attempting to sell to Carvana. Every time I called an Advocate would advise me that I would be receiving an email (confirmed test email sent) for pick-up of the vehicle within 24 hours. Like I said, WEEKS and SEVERAL CALLS later I still have the vehicle they offered to purchase.
This is a SCAM - BUYER BEWARE!
Bottom Line: No, I would not recommend this to a friend
13 people found it helpful
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Company Response from Carvana
Thank you for sharing your experience with us. Carvana wants to ensure that we are providing customers with a streamlined and stress free car selling process. We are truly sorry to hear of the issues you have experienced thus far. After reviewing your account, it does look like you have worked with our inside team to have this issue resolved. Please not hesitate to reach out if you have any further questions or concerns.