The experience with Lemonaid was wonderful. The app works perfectly with all the information you need to determine the right course of action with regard to your specific health concerns. The app lets you know how long you will be waiting to talk to a doctor. The wait was not that long and I spoke to a Dr. Bhat out of California. Great physician. Personable, and quite helpful. You felt as if his job was to support you. Also, having a video chat was a very personal touch. Customer Support is excellent for Lemonaid. So far, I have dealt with Aly, Blain, and Christen in Patient Support. All were very responsive and you could tell from the tone in their emails that they are there to help you. You should always have your own primary care doctor but it is good to know that there are other sources of medical advice such as lemonade. Excellent service and experience.
Bottom Line: Yes, I would recommend this to a friend
Company Response from LMND Medical Group, Inc
Sir, many thanks for your kind review of Lemonaid Health and for mentioning Dr. Bhat, Aly, Blain, and Christen by name. I'll pass on your praise to our team who design our app as they spend a lot of time making sure that our patients have the information they need to make an informed decision about whether Lemonaid and a specific medicine are right for them. Our average wait for a video consultation this week is about six minutes as we know your time is valuable and we don't want to waste it.