Viktoriya G.
Catoosa, OKMember since August 2019

Reviews (1)


    • Aug 17, 2019
    • Verified Reviewer

    ActivatedYou Advanced Restorative Probiotic

    AVOID THIS LIKE A PLAGUE!

    Do NOT under any circumstances order any product from this company, unless you want to end up at the Emergency Room like I did!

    Seeing Maggie Q promote it made me want to try it, so I ordered a 3-month supply to get "healthier." As soon as I added their product to my morning routine, I experienced unusual bloating and stomach discomfort that wouldn’t go away. The discomfort would progress into stomach pain and an overall feeling of weakness and aching. I figured that it was due to my body adjusting to a healthier diet and hoped that it would go away over time. Instead, it kept getting worse. After approximately one month, I started to run a fever and felt an overwhelming weakness and body ache. Even supporting my back while sitting up felt like an impossible task.

    My husband took me to the Urgent Care where they did an abdomen x-ray, kidney test, strep and flu tests, and lab work to check my blood in great detail. When they received the results, my lipase test made the doctor immediately send me to the Emergency Room. My pancreatic enzyme count was twice the highest limit of the healthy range, which was causing me to run a fever and experience painful bloating, weakness, muscle aches, and shaking. After I was released from the Emergency Room, I had to be on a bland food only diet for a while to regulate my pancreatic enzyme count and avoid an infection.

    I called ActivatedYou the following day and explained the situation. They immediately issued a full refund. After that, I received a bill from the Emergency Room and the radiology department. I called three times since then over a period of 7-10 days and keep getting promises that I will get a call back from the customer satisfaction department. During my first call, I was promised a callback within one hour. That didn’t happen, so I called back five hours later and was told that the time was misquoted to me and that the callback time usually ranges between 24 and 48 hours. They mentioned that they would escalate the issue to make sure that I got contacted sooner.

    A week goes by, and I call back again yesterday, August 12th. I get told that they sent me a customer satisfaction survey via email and that they wouldn’t call me until I filled it out. I said that it looked like a typical survey that you receive after a call and that I refrained from filling it out since my issue wasn’t resolved. They said that since it’s taken so long to resolve this, they would further escalate the issue and that I would get a call from them by the end of the day. It’s been over 24 hours, and I have yet to hear back from them. I even filled out their email survey, along with one other survey they sent me after the phone call. This company does NOT care about you or your health! Their product will land you at the Emergency Room, and they will still never call you back, but will LIE time and time again about returning your call! AVOID these scammers at all costs! They are only out to get your money, and they do NOT stand behind their harmful product! Do not fall for their false advertisement and become their lab rats! They are putting their customers’ health at risk!

    Bottom Line: No, I would not recommend this to a friend

    7 people found it helpful

    Link to this Review
    • Aug 20, 2019

      Company Response from Chloe Lee

      Viktoriya, I want to sincerely apologize for your experience. These side effects are not typical and I have relayed your case to our Product Development and Customer Relations teams. We will work to ensure that this never happens again. I have personally looked into your account and have requested our Customer Relations team reach out to you. Please expect to be contacted within 1-2 business days, but in the meanwhile, if you have any outstanding issues or concerns, please email me at chloe@activatedyou.com and I'd be more than happy to assist you.


Showing 1-1 of 1