Lisa K.
Annapolis, MDMember since August 2019

Reviews (1)

    • Aug 19, 2019
    • Verified Reviewer

    Hair La Vie

    Runny product so it ends up down the drain, not in your hair

    Overall Experience:

    I tried to wash my hair with this shampoo and conditioner 3 times. My bottle is less than half full BECAUSE it's so runny and watery (they say it's oily) that it just runs off of my hand before I can even get it to my head. It doesn't lather (no surprise there since I only use sulfate-free shampoos), but in order to get enough product on my hair, I have to use soooo much shampoo to feel that my whole head is getting clean. My hair felt clumpy when I was done, yuck. I called and asked customer service if I got a defective bottle or if they are all runny and she said mine is not defective. I'm going to give it away since I hate throwing things away that someone else might want to try. What a waste of money. Don't do it. Not worth it.

    Bottom Line: No, I would not recommend this to a friend

    10 people found it helpful

    Link to this Review
    • Oct 4, 2019

      Company Response from La Muse Beauty

      Hi Lisa,

      We are sorry to hear about your experience with us and thank you for your feedback as we are always looking to improve the quality of our products. We understand that everyone's hair is different and thank you for trying our products as well. We do have a 90-day guarantee for your money back if you wish to return it. Restrictions do apply. If you wish to see if you qualify or have any questions in regards to our return policy, please contact our support at 888-588-0068n M-F 5am-6pm, Saturday 7am-4pm, or Sunday 7am-11:30am PST and they will be happy to assist. We hope this helps and hope you have a great day.

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