What an awful business. I wanted to trade in my current vehicle and purchase one from them. They kept sending me trade-in offers via email that I could not open. Their tech support was absolutely useless. I never did get to see what they offered me. I started the purchase process on one particular vehicle 3 separate times because I never heard back from anyone about completing the purchase. Did they hire the customer service dept from Sears? I predict Vroom will be going the way of Sears very soon. Stay away from these people. I would give negative stars if they let me.
Bottom Line: No, I would not recommend this to a friend
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