Joseph G.
Joseph G.
Providence, RIMember since August 2019

Reviews (1)


    • Aug 19, 2019
    • Verified Reviewer

    SmileDirectClub

    Lousy customer service

    Overall Experience:

    I just finished my aligners after 6 months. Last week I received a text that said my last set would be in my hands. Not true. Over a week with no retainers and no return of my several messages. BUYER BEWARE.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

    Link to this Review
    • Aug 20, 2019

      Company Response from

      Thanks for taking the time to leave us a review, Joseph. All retainer orders should take 2-3 weeks to be delivered, so we're concerned to see this. I'm sending you a private message so that we can look into this. Best, Madison.


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