I have placed a vehicle for sale. I follow all the instruction, they don't even respond, it's been 36 hours of the last document submitted. Where is the head office? Wish to speak with their legal team...Darn scammer...
They leave the time turn off the deal. It's called customer service and follow the procedure.
Bottom Line: No, I would not recommend this to a friend
9 people found it helpful
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Company Response from Carvana
We greatly appreciate you taking the time to leave us your feedback regarding your experience with our trades process, we know that your time is valuable, and we take that to heart. We are so very sorry that your experience thus far has not been up to the standards that we hold ourselves up to so highly. Once all documentation is submitted, typically, our trades team is able to process and review everything within 24-48 hours. If you are still looking to sell your vehicle, we would welcome the opportunity to rectify your situation and earn your trust back!