I have been patiently waiting and waiting for quite some time. Each time I inquire I receive a polite email letting me know my information has been updated. My information never changed. I never get an actual response to my question.
The unresponsive responses are more frustrating than the actual wait!
I don’t know if I will recommend Kokoon to a friend because I have haven’t received mine yet. I would recommend they look elsewhere if searching for an aid for better sleep. Waiting over a year will result in crankiness. I had to select yes or no to post my review.
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
Link to this Review
Company Response from Kokoon
Hi Deb,
Apologies for the delay to your shipment, we have checked our system and can see that your headphones left our warehouse around a week ago and are on their way to you. We'll follow up with you by email and let you know tracking details.
Best wishes,
Kokoon