I purchased a 2017 Nissan Armada from Carvana with a clean Carfax. After 6 months paint started flaking from the back bumper. Imagine my surprise when a local body tech told me it had been repaired and repainted and repainted poorly. When I contact Carvana they finally admitted they had "refurbished" the back bumper. Refurbish/Repair - same thing in my book and should have been disclosed to Carfax. Of course Carvana told me to take a hike - so $1700 later I have a repainted bumper with a lifetime warranty on the paint job - something Carvana's cheapo shop evidently didnt do. So - don't trust the Carfax on a Carvana car.
Bottom Line: No, I would not recommend this to a friend
9 people found it helpful
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Company Response from Carvana
Thank you for reaching out and sharing your experience with us. Carvana takes great pride in the cars that we sell and want to ensure every car we provide meets our high standards. We conduct a 150 point inspection on every vehicle to ensure every car meets this standard. We are truly sorry to hear of the issues you are experiencing with the paint. After reviewing your account, it does look like you were able to work with our inside team to have this resolved. We can assure you the proper teams have been notified of your experience to prevent this from ever occurring again. Please do not hesitate to reach out to us if you have any further questions or concerns.