Jacque V.
West Sussex, EnglandMember since September 2019

Reviews (1)

    • Sep 13, 2019
    • Verified Reviewer

    Effy Jewelry

    Very poor

    Overall Experience:

    We paid out for a Ring on the 26th of May 2019 when we were on the Royal Caribbean ship Independence at sea Effy Jewelry shop. As this was our 28th wedding anniversary gift from my husband, Effy told us that we could have the ring sized in Southampton. This was not so and we had to send the ring back to the USA and find the nearest FedEx. I had to keep emailing them asking if the ring was coming back.

    I had the ring back 3 days and 2 of the diamonds fell out. I had an independence jewelry shop look at the ring to be told the ring was very poor quality. So I am now getting a refund but not for what we paid for the ring. My husband feels we are being short-changed over the exchange rate. Four months in the whole situation has been very very stressful and upsetting to me.

    Bottom Line: No, I would not recommend this to a friend

    10 people found it helpful

    Link to this Review
    • Sep 26, 2019

      Company Response from Effy Jewelry

      I am sorry for the issues you are having with your Effy ring but please understand that Effy is not responsible for the exchange rate you may be issued from your Credit Card company. That rate is established by the bank.

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