Ordered this product as a trial offer and when it arrived there was an invoice for $99.80 starting on October 3rd. By the date the product came, I had 3 weeks only to try the 30-day trial before I incurred on recurrent full payments. For this "trial" shipment I paid $17.90 (more than the usual cost of this non-overnight shipment).
I called customer service to complain and cancel and was instructed to return all the bottles received at my cost. In the end, I wasted my money in shipments of a product advertised and promised to be a free trial but I definitely canceled this scam (I hope so).
In summary, the marketing practices of this company are misleading, deceiving and fraudulent because the prospective customer has to pay elevated postal fees to get the trial and pay again to return it without any trial to avoid further high costs bills for a product that probably does not work at all. I hope this review is useful for other women who desperately need to relieve the climacteric nuisances like me and are desperate looking for a remedy just to be lured in this scam.
Bottom Line: No, I would not recommend this to a friend
6 people found it helpful
Link to this Review
Company Response from Ideal Living Management, LLC
Thanks Frances for the review.
We show that you ordered on 8/27 the Profemin Ultra trial for $9.95 s/p and added a bottle of Citratrim for $7.95 s/p hence the initial charge of $17.90. Tracking shows it was delivered on 9/5-usually we ask to allow 5-7 business days for delivery but with Labor Day there was a short delay for delivery. From the delivery date to the charge date of 10/3 is exactly one month. We typically try to add additional time to factor in delivery time and any occurrences that might have that are not “normal” ie-weather.
Yes, we do ask for our product back if you do not wish to take it and/or pay for it-which is part of the 30-day free trial. Return postage is the responsibility of the customer as you changed your mind. Per your comments, you have not tried it and we know that it has worked for thousands of woman to relieve the pre and menopausal symptoms. We are sorry that the offer was not clear to you and that you did not want to try it.