I was forced into making, processing this order when I never clicked on the "process order" button. Although I did fill out my information, I decided not to go through with it at the last step and closed out the window. I was going to order ONLY ONE order with two sets of the 13 pieces. I tried to purchase that in one order because the second set was to be 25% off. It turned out to be a sham by the Copper Chef company to offer that but then when they processed the order, they split it out into two orders and not give the 25% off of the second unit. I called within 8 hours from my interaction with their website and tried to ask order be cancel. I was told that one order has shipped already, but one hasn't so I was able to cancel. It should have only been ONE order with two sets! I had no choice but to accept the one order has shipped, which was a lie because they didn't send me an confirmation email until the next day. Instead of a three payment option I choose they billed me for the whole order of $149.99. I thought that was the end of the mishap in ordering from this company but now I see an email that states of a third order that has just shipped, which I was surprise from as I didn't order a third set which is dated 3/18/2016. I sure would have loved know about this third order but there was no order confirmation email at all! This way of business will pass through word of mouth and on as many review website as I can.
Save yourself a lot of headache and time and DO NOT think about purchasing anything from this company. They have no return/refund policy posted on their website. One representative told me to refuse the order that was shipped and they will refund minus $15 for shipping. Another representative told me it would cost $20 to ship back. Don't know what to believe from this Copper Chef company, but what I believe is they tried to force you into making the order even though I didn't click on the "process order" button.
Bottom Line: No, I would not recommend this to a friend
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